Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, make a purchase, list a product or service, communicate with other users, or contact our support team. This includes your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

We automatically collect certain information when you use the Platform, including your IP address, browser type, operating system, device identifiers, pages viewed, links clicked, and the date and time of your visit. We use cookies and similar tracking technologies to collect this information.

If you register as a vendor, we may collect additional information such as your business name, tax identification number, bank account details for payouts, and documentation required for our verification process.

We may also collect information from third-party sources, such as identity verification services, payment processors, and social media platforms, in accordance with their respective privacy policies.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Platform, including processing transactions, sending notifications, and providing customer support.

We use your information to personalize your experience on the Platform, including showing you relevant products and services, recommending vendors, and tailoring content to your interests and preferences.

We may use your information to communicate with you about products, services, promotions, and events offered by us and others, and to provide news and information we think will be of interest to you. You can opt out of marketing communications at any time.

We use the information to detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, to protect the rights, property, and safety of our users and the public, and to enforce our Terms of Service.

We may use aggregated or de-identified information for research, analytics, and business purposes, including improving our services and developing new features.

3. Data Sharing & Disclosure

We share information between buyers and vendors as necessary to facilitate transactions. This includes sharing buyer shipping addresses with vendors and sharing vendor contact information with buyers when needed for service delivery.

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to use your information only for the purposes of providing services to us.

We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms of Service; to detect, prevent, or address fraud, security, or technical issues; or to protect the rights, property, or safety of Zionplace, our users, or the public.

We do not sell your personal information to third parties for their marketing purposes. We may share aggregated or de-identified information that cannot reasonably be used to identify you.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Platform of any change in ownership or uses of your personal information.

4. Your Rights & Choices

You have the right to access, update, or delete your personal information at any time through your account settings. If you wish to delete your account entirely, please contact our support team and we will process your request within 30 days.

You have the right to opt out of marketing communications by clicking the "unsubscribe" link in any marketing email or by updating your notification preferences in your account settings. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your account and purchases.

You have the right to request a copy of the personal information we hold about you in a portable format. You also have the right to request that we restrict the processing of your personal information under certain circumstances.

If you are a resident of California, the European Economic Area, or other jurisdictions with applicable data protection laws, you may have additional rights, including the right to lodge a complaint with a supervisory authority.

We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

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